my story.
When I was growing up we hosted a lot of guests at our home. Making the menu and setting the table were my absolute favourite tasks. Being hospitable is in my nature.
At the age of 15, during the summer break, I walked into the most popular restaurant in town demanding a waitressing job. They could not really turn me down as I spoke five languages and was clearly very determined.
It is the hardest job I've had thus far (and mind you, I did a 6 year stint in Investment Banking). Being on your feet for sixteen hours straight, listening to endless complaints from clients, and dealing with incompetent seasonal staff - that was the downside. But the aspect that I enjoyed tremendously was hospitality. In the midst of arguing with pastry chefs and yelling at the bar lady, customers loved the café as it provided an experience that mattered. They felt good. And I was part of creating that feeling.
That is why after studying Economics at NYU and working in banking in New York and London I decided to return to hospitality because for me that industry has meaning and a deeper sense of purpose, something that 100-hour weeks in cubicle hell, albeit with a very nice pay-check, never had. And I know that many people in our industry feel the same way.
I have been extremely privileged to have lived in seven countries and travelled to a hundred more. Throughout those travels I have met incredible chefs, designers, restaurateurs, hoteliers, baristas, marketers and storytellers who I will continue to work with in order to provide unforgettable experiences and world-class services to my clients.
Access my full credentials via THINK Hospitality website.
Education:
eMBA, Hospitality Administration
École hôtelière de Lausanne (EHL)
Switzerland | 2013 - 2014
Bachelor of Arts, Economics & Business
New York University
Italy and USA | 2003 - 2007
Affiliations:
Consulting Editor, Supper Magazine
Since January 2017
Board Member, EHL Alumni Great Britain Stamm
Since Oct 2015
Advisory Board Member, Boutique Hotel and Lifestyle Summit
Since Aug 2015
Advisory Board Member, Global Restaurant Investment Forum
Since July 2015
Co-Founder, Hyatt Student Prize Alumni
Since March 2015